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Frequently Asked Questions

Everything you need to know about Zanav. Can't find an answer? Contact our support team.

Getting Started

What is Zanav?

Zanav is a professional boarding management platform built for dog kennels, daycare facilities, and pet care businesses. It lets you manage bookings, clients, payments, staff, and your kennel's branded website — all from one dashboard.

How do I get started?

Sign up for a free 14-day trial — no credit card required. Once you're in, set up your rooms and boarding options, and you're ready to start accepting bookings right away.

Is there a free trial?

Yes! Every new account gets a full 14-day free trial with access to all features. No credit card is required to start.

Features

Can I accept online payments?

Yes. Zanav integrates with Stripe so your customers can pay securely when they book through your branded kennel website. You can also track payments and outstanding balances from your dashboard.

Does Zanav send automatic reminders?

Yes. Zanav can send automated notifications via WhatsApp and email, including booking confirmations, check-in reminders, and custom messages you define. Keep your clients informed without lifting a finger.

Can my clients book online?

Absolutely. Each kennel gets its own branded website where clients can view real-time availability and book directly. No phone calls or back-and-forth needed.

Account & Billing

How much does Zanav cost?

We offer Standard and Pro plans to fit different kennel sizes and needs. Visit our pricing page for current rates and plan comparisons.

Can I cancel anytime?

Yes. There are no long-term contracts. You can cancel your subscription at any time from your account settings. Your data will remain accessible until the end of your billing period.

Support

How do I get help?

Email us at contact@zanav.io or call +972 50 9571515. We typically respond within a few hours during business days.

Is my data secure?

Yes. We use Supabase, an enterprise-grade database platform, with encrypted connections. Your kennel's data is fully isolated from other accounts, and we follow industry best practices for security and privacy.